Understanding API Parameters

Parameter	Type	Required?	Description
agentid	string	No*	The ID of the agent you want data for. Omit if you want system-wide data.
results	integer	Yes	Number of records per page. Defaults to 20 if not specified.
skip	integer	Yes	Offset in the dataset (calculated based on current page).
metadatasearch	string	No	Optional keyword filter. Use "" (empty string) if not filtering.

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Below are plug-and-play functions that dynamically support both API routes:

• /api/Chat/GetConversations/ (when agent ID is not known)

• /api/Chat/GetConversations/{agentid} (when it is)

These helpers calculate the correct skip, and let your app specify the page without worrying about the URL details.

✅ If agentid is omitted, just use /api/Chat/GetConversations — the API will still respond with paginated data.