Agent Scanner Defaults

You can set default values for each new agent created using scanner defaults. There are seven distinct scanners available, and you have the option to enable or disable each one independently.

Accessing Agent Scanner Defaults:

To access the agent scanner defaults in our application, follow these steps:

1. Navigating to the Agent Scanner Defaults Section:

   • Log in to the admin panel using your credentials.

   • Look for the "Scanner Defaults" tab in the menu bar or navigation panel.

   • Click on the "Scanner Defaults" tab to access the Agent Scanner Defaults section.

     
2. Viewing Agent Scanner Defaults:

   • Upon accessing the agent scanner defaults section, you will be presented with a list of available options in the system.

     

To watch a video demonstration, click here.

Additional Information:

• Company Admin Privileges: Please note that only users with company admin privileges can access the admin panel and manage the agent scanner defaults.