Deleting a Group

This section outlines the steps to delete a group within the admin panel, starting from accessing the group tab to confirming the deletion in the group edit panel.

Deleting a Group:

To delete a group in our application, follow these steps:

1. Accessing the Group Edit Panel:

   • Log in to the admin panel using your credentials.

   • Navigate to the "Manage Groups" tab in the menu bar.

   • Click on the group from in which you want to delete. This action opens the group edit panel.

     
2. Navigating to Group Edit Panel:

   • Upon clicking the group name, you will be directed to the group edit panel.

   • This panel displays the details and settings associated with the selected group.

     
3. Initiating Deletion Process:

   • Scroll down to the bottom of the group edit panel.

   • Locate the "Delete Group" option or button.

     
4. Confirming Deletion:

   • Click on the "Delete Group" button. A confirmation dialog may appear to ensure you intend to proceed with the deletion.

   • Confirm the deletion action if prompted.

5. Finalizing Deletion:

   • After confirming, the group will be scheduled for deletion.

   • Once deleted, the group and all associated settings will be permanently removed from the system.

Note: Ensure that you have selected the correct group for deletion, as this action is irreversible and may impact associated agents and users' access permissions.

Additional Information:

• Company Admin Privileges: Please note that only users with company admin privileges can access the admin panel and manage groups.