# Adding an Agent

**Adding an Agent to a Group:**

To add an agent to a group in our application, follow these steps:

1. **Accessing the Group Edit Panel:**
   * Log in to the admin panel using your credentials.
   * Navigate to the "Manage Groups" tab in the menu bar.
   * Click on the group to which you want to add an agent. This action opens the group edit panel.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2Fv9HcIRO7mSTHrFHMAkaU%2Fimage.png?alt=media&#x26;token=fceadcf7-0464-4bcf-93f9-7c7ced89c839" alt=""><figcaption></figcaption></figure>
2. **Navigating to the Agents Section:**
   * Scroll down within the group edit panel to find the "Agents" section.
   * This section displays the agents currently assigned to the group.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2Frb6b8H5UThIxDUTbQ0Xj%2Fimage.png?alt=media&#x26;token=f8356fa8-c984-4923-81c0-929a22480fcc" alt=""><figcaption></figcaption></figure>
3. **Identifying the Agent to Add:**
   * In the "Agents" section, locate the agent you wish to add to the group in the dropdown menu.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FI5XftFLlJQmGMsSdZFZc%2Fimage.png?alt=media&#x26;token=9875c69a-4c68-4226-8fe0-67cc61bfcf4b" alt=""><figcaption></figcaption></figure>
4. **Initiating Agent Addition:**
   * In the "Agents" section, you will find an option to add an agent to the group.
   * Click on the dropdown menu provided to select the agent you want to add.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FPXuq2ZZTaBh3rWTJ2eMY%2Fimage.png?alt=media&#x26;token=3a74f8a8-7f1e-47d7-935f-a53f47ff6c13" alt=""><figcaption></figcaption></figure>
5. **Confirming Agent Addition:**
   * After selecting the agent, ensure that the correct agent is displayed in the list of agents within the 'Agents' section.
   * Review the selection to verify accuracy.
6. **Finalizing Agent Addition:**

   * Once you have ensured the agent has been added to the group, click save and exit the group editing panel to save the changes.
   * The agent is now added to the group.

   <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FdqTUnRmAG2hoDcutfz3Y%2Fimage.png?alt=media&#x26;token=3d38605f-a430-4473-be0d-5d5ef394e637" alt=""><figcaption></figcaption></figure>

**Note:** Adding an agent to a group allows the group's users to access it. Ensure that you assign agents to groups based on their roles and responsibilities within the organization.

#### Additional Information:

* **Company Admin Privileges**: Please note that only users with company admin privileges can access the admin panel and manage groups.


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