Groups

This section provides step-by-step instructions for managing groups within the admin panel.

Accessing Groups:

To access groups in our application, follow these steps:

1. Navigating to the Groups Section:

   • Log in to the admin panel using your credentials.

   • Look for the "Groups" tab in the menu bar or navigation panel.

   • Click on the "Groups" tab to access the groups section.

2. Viewing Groups:

   • Upon accessing the groups section, you will be presented with a list of groups registered in the system.

   • The list may include group details such as its name, description, and user count.

3. Filtering Groups:

   • Use the filtering options to narrow down the list of groups if necessary.

4. Viewing Group Details:

   • Click on the group to view detailed information in the group editing panel.

   • These details include: group name, description, and agents and users assigned to the group.

Additional Information:

• Company Admin Privileges: Please note that only users with company admin privileges can access the admin panel and manage groups.