Inviting a New User

This section provides step-by-step instructions for inviting a new user to the platform within your company.

Inviting a New User:

To invite a new user to the platform, follow these steps:

  1. Navigate to the Home Screen:

    • Access the application and log in with your credentials.

    • Once logged in, you will land on the Home Screen.

  2. Access the Admin Panel:

    • On the Home Screen, locate the dropdown menu in the top-left corner of the interface.

    • Click on the dropdown menu to view its options.

  3. Navigate to the Users Section:

    • Within the dropdown menu, locate and select the "Admin" option. This action will redirect you to the Admin Panel.

  4. Initiating the Invitation Process:

    • Once you're in the Admin Panel, navigate to the "Users" tab.

    • Click on the "Invite New User" button to initiate the invitation process.

  5. Completing the Invitation Form:

    • Upon clicking the "Invite New User" button, an "Invite New User" panel will open.

    • In the invitation panel, enter the new user's details:

      • First name

      • Last name

      • Email address

      • Optional phone number

      • Select the user's default agent from the dropdown menu.

  6. Sending the Invitation:

    • After entering the required information, review it for accuracy.

    • Once satisfied, click on the "Send Invite" button or similar action to send the invitation to the new user.

  7. Confirmation:

    • Upon sending the invitation, a confirmation message may appear to indicate that the invitation has been sent successfully.

    • The new user will receive an email containing instructions on how to complete their registration and set up their account.

Note: Ensure that you enter the new user's information accurately, including a valid email address, to ensure successful delivery of the invitation.

Additional Information:

  • Company Admin Privileges: Please note that only users with company admin privileges can access the admin panel and manage users.

  • User Licenses: Make sure your company has purchased enough licenses to accommodate the new user. If your company does not have enough licenses you will not be able to add a new user.

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