Removing an Agent

This section provides step-by-step instructions for removing an agent from a group within the admin panel.

Removing an Agent from a Group:

To remove an agent from a group in our application, follow these steps:

  1. Accessing the Group Edit Panel:

    • Log in to the admin panel using your credentials.

    • Navigate to the "Groups" tab in the menu bar.

    • Click on the group from which you want to remove an agent. This action opens the group edit panel.

  2. Navigating to the Agents Section:

    • Scroll down within the group edit panel to locate the "Agents" section.

    • This section displays the agents currently assigned to the group.

  3. Identifying the Agent to Remove:

    • In the "Agents" section, identify the agent you wish to remove from the group.

  4. Initiating Agent Removal:

    • Next to the agent's name, there should be an option or icon indicating removal or deletion.

    • Click on this option to initiate the removal process.

  5. Confirming Agent Removal:

    • A confirmation prompt may appear to ensure you intend to remove the agent from the group.

    • Review the confirmation message carefully.

  6. Finalizing Agent Removal:

    • Confirm the removal action if prompted.

    • Once confirmed, exit the group editing panel to save the changes.

Note: Removing an agent from a group removes the group's user's ability to use that agent. Ensure that you intend to remove the agent and review the action carefully before confirming.

Additional Information:

  • Company Admin Privileges: Please note that only users with company admin privileges can access the admin panel and manage groups.

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