# Removing an Agent

**Removing an Agent from a Group:**

To remove an agent from a group in our application, follow these steps:

1. **Accessing the Group Edit Panel:**
   * Log in to the admin panel using your credentials.
   * Navigate to the "Manage Groups" tab in the menu bar.
   * Click on the group from which you want to remove an agent. This action opens the group edit panel.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2Fjko2BKyss6lB0h4qSGtn%2Fimage.png?alt=media&#x26;token=b05d96e4-b811-4cf1-bd35-deadb488458f" alt=""><figcaption></figcaption></figure>
2. **Navigating to the Agents Section:**
   * Scroll down within the group edit panel to locate the "Agents" section.
   * This section displays the agents currently assigned to the group.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2Fo8GssfiHN6lNZfkbdZ6Z%2Fimage.png?alt=media&#x26;token=482dd5cd-ec0c-4d97-926b-1f628f6f6bcb" alt=""><figcaption></figcaption></figure>
3. **Identifying the Agent to Remove:**
   * In the "Agents" section, identify the agent you wish to remove from the group.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FQyIlpziQNgohbKeQCZsn%2Fimage.png?alt=media&#x26;token=e421d3af-bcbb-4adf-a95a-92f00a6ecb25" alt=""><figcaption></figcaption></figure>
4. **Initiating Agent Removal:**
   * Next to the agent's name, there should be an option or icon indicating removal or deletion.
   * Click on this option to initiate the removal process.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FTDvAdnIVS5QaQS9VQDAK%2Fimage.png?alt=media&#x26;token=d1b47be9-cb58-4e05-a0cb-99e912fe1ae6" alt=""><figcaption></figcaption></figure>
5. **Confirming Agent Removal:**
   * A confirmation prompt may appear to ensure you intend to remove the agent from the group.
   * Review the confirmation message carefully.
6. **Finalizing Agent Removal:**
   * Confirm the removal action if prompted.
   * Once confirmed, click save and exit the group editing panel to save the changes.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FHVs7iw19Pp3jFrrIkdWL%2Fimage.png?alt=media&#x26;token=d5981b6a-e524-4167-b73c-cb762ef3b2e9" alt=""><figcaption></figcaption></figure>

**Note:** Removing an agent from a group removes the group's user's ability to use that agent. Ensure that you intend to remove the agent and review the action carefully before confirming.

#### Additional Information:

* **Company Admin Privileges**: Please note that only users with company admin privileges can access the admin panel and manage groups.


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