# Initiating a Chat

1. **Accessing the Chat Interface**
   * Navigate to the application by logging in with your username and password.
   * Upon successful login, you will be directed to the home screen of the application.

     <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FsxZSkrec1Kc9CuSmqDGU%2Fimage.png?alt=media&#x26;token=6ba4c0a4-ad27-4f54-9ef2-e74770c8abac" alt=""><figcaption></figcaption></figure>
2. **Selecting an agent**

   * Locate the 'Select Agent' dropdown menu on the left side of the screen. This menu contains the agents currently available to you.
   * Click on the dropdown menu to expand the list of available chat agents.
   * Select the agent that best corresponds to the type of chat you wish to initiate. For example, options may include "General Inquiry," "Human Resources," "Sales," etc.
   * Click on the selected agent to proceed.

   <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FNC8FT0zwHxDYxLO4AJMd%2Fimage.png?alt=media&#x26;token=0fddc7e1-821f-496a-91f6-85e9cbb21532" alt=""><figcaption></figcaption></figure>
3. **Attaching a File (If Applicable)**

   * Depending on the selected agent, you may have the ability to attach files, such as .pdf or .docx files.
   * If file attachment is supported for the chosen agent, look for a designated "Attach File" button or icon within the chat interface.
   * Click on the "Attach File" button/icon to open the file selection dialog.
   * Browse your device's file system to locate the file you wish to attach.
   * Select the desired file and click "Open" or "Attach" to include it with your chat message.

   <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2F8Hzf8I63LyOUuWqXh8rs%2Fimage.png?alt=media&#x26;token=70e7a526-628f-4274-be04-e84071dc12e9" alt=""><figcaption></figcaption></figure>
4. **Initiating the Chat**

   * Once you have selected the appropriate chat option and attached any necessary files, proceed to initiate the chat by typing your message in the chat window.

   <figure><img src="https://2455207419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnZwCwAN15BUJcXMA5avi%2Fuploads%2FICiTveQcSaWyp3uTzOaj%2Fimage.png?alt=media&#x26;token=6bb5b14b-f8e1-4e78-9e90-ddd3a72c2190" alt=""><figcaption></figcaption></figure>

To watch a video demonstration, click [here](https://airiskinc-my.sharepoint.com/:v:/g/personal/vetrimaheswaran_aicrisk_com/EQjexrMqVDZIrhqO-RDWt_0BwyVPq2ylXeoe4iiXhJgSNA?nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJPbmVEcml2ZUZvckJ1c2luZXNzIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXciLCJyZWZlcnJhbFZpZXciOiJNeUZpbGVzTGlua0NvcHkifX0\&e=yPTgY4).

#### Additional Information:

* **Prompt Clearly**: Be sure to communicate your questions and inquiries clearly and concisely within the chat interface. The average response time is approximately 10-15 seconds though some responses may take longer depending on the complexity of the task.