Resetting Your Password
If you need to reset your password for any reason, follow these simple steps:
Access Your Profile: Log in to your account and locate the menu in the lower-left corner of the home screen. It typically appears as an icon with the user's initials followed by the name.
Click on 'Manage': Once you've opened the menu, find and click on the option labeled 'Manage'. This action will direct you to the profile management page.
Click on 'Password' in the Menu: Once you're on your profile page, look for the menu options. Click on the option labeled 'Password'. This action will direct you to the password management section.
Update Your Password: On the password management page, you'll find the option to update your password. Follow the prompts to enter your current password and then set a new password.
Enter Current Password: Provide your current password for verification purposes.
Set a New Password: Choose a strong and unique password. We recommend using a combination of letters, numbers, and special characters to enhance security.
Confirm New Password: Re-enter the new password to confirm and ensure accuracy.
Save Changes: After entering your new password and confirming it, make sure to save the changes by clicking 'Update Password'. This action will update your account with the new password.
To watch a video demonstration, click here.
Important Note: It's essential to choose a strong password and keep it secure. Avoid using easily guessable passwords or reusing passwords across multiple accounts to protect your account from unauthorized access.
If you encounter any issues or have trouble resetting your password, please don't hesitate to contact our support team for assistance. We're here to help ensure the security and accessibility of your account at all times.
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